Terms and conditions of kurdistanshop online

1. The contract

Order acceptance and the completion of the contract between you and us will take place on the email confirmation of dispatch of the products ordered.

Kurdistanshop.info reserves the right not to accept an order for any reason.

These reasons include but are not exclusive to the following:

  • The product you ordered being unavailable from stock

  • Our inability to obtain authorisation for your payment

  • The identification of a pricing or product description error

In case of Kurdistanshop.info having received full payment for an order, but Kurdistanshop.info itself deciding not to fulfill that order, Kurdistanshop.info will refund your purchase in full.

2. Cancellation of orders

If you decide for any reason to cancel your order after we have already dispatched the products to you, you will not receive any kind of refund.

If for any reason you decide to cancel your order, after you have purchased the products but the goods have not been dispatched we will charge you an administration fee equivalent to 12% of the total price of the products ordered and hence refund only 88% of your payment.

This is because we would have incurred credit card and administrative charges.

3.Refund and returns policy

If there is a fault with your product you may return it to us within 20 days of receipt for a replacement or refund (in this case we will pay for the return of the goods). This does not apply to faults caused by accident, neglect or misuse.

 

Account Information
Account name: kurdistanshop
Account number: 492798478
Account bank: ABN-AMRO bank(Swift code: ABNANL2A)

(IBAN code: NL49ABNA0492798478)
City: Zoetermeer
Country: Holland